Energy costs are top of mind for families and small businesses across central Maryland—and we hear that every day.
At Baltimore Gas and Electric (BGE), our role is clear: deliver safe, reliable energy while doing everything in our control to help customers manage rising costs. That’s not always easy in today’s environment—but it is our responsibility.
Why Energy Costs Are Rising
Customers deserve a clear, honest explanation of what’s driving higher bills.
These pressures are driving up the cost of electricity supply—the largest portion of customer bills—which utilities like BGE do not control and do not profit from.
But customers don’t experience their bills in pieces—they experience the total. That’s why we are focused on solutions.
Taking Action Now to Support Customers
Even as supply costs rise, we are using every tool available to support customers and help them stay connected.
Through The Exelon Promise, we are delivering immediate, tangible relief:
- $17.5 million in direct bill support through our Customer Relief Fund programs
- Connecting 53,000 customers to $91.3 million in energy assistance in 2025
- More than 62,000 in-home energy check-ups to help customers reduce usage
- Over 350,000 customers enrolled in budget billing for more predictable monthly costs
- More than 30,000 active payment arrangements helping customers manage balances
We are also implementing new protections, including a recently approved limited-income discount program that will better align energy costs with customers’ ability to pay.
This work matters—but we know short-term relief alone isn’t enough.
Advancing Real Solutions in Annapolis
Addressing rising energy costs requires action beyond any one utility.
That’s why BGE and Exelon are actively engaged in the legislative session in Annapolis—working with policymakers to advance practical, long-term solutions that will strengthen supply, improve reliability, and put downward pressure on costs over time.
This includes:
- Supporting policies that increase energy supply and competition
- Advocating for strong oversight to protect customers
- Exploring approaches that allow utilities to help build new, affordable energy resources under public oversight
Independent analysis has shown that expanding the role utilities can play in building new energy supply could save customers across the region billions of dollars while improving reliability.
We believe customers deserve a system that works—not just today, but for the future.
Managing Growth Responsibly
Maryland is growing, and that growth brings opportunity—but it must be managed responsibly.
Large energy users, including data centers, are increasing demand on the system. We support that growth—but not at the expense of everyday customers.
That’s why we are:
- Strengthening policies to ensure large users pay their fair share
- Building safeguards so infrastructure investments don’t shift costs onto residential customers
- Planning proactively to ensure the grid can support growth without compromising reliability or affordability
Economic development and customer protection must go hand in hand. We are committed to both.
Our Commitment
These are complex challenges—but our approach is simple.
We will:
- Be transparent about what’s driving costs
- Deliver real support to customers who need it most
- Advocate for solutions that address the root causes of high energy prices
- Continue to put customers at the center of every decision we make
That’s what it means to be a trusted partner in the communities we serve—and it’s the standard we hold ourselves to every day.
