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BGE customer service information
Customers may access BGE customer service resources 24/7 using BGE.com or the Mobile App.
- Make a payment at bge.com/payment
- Report an electric outage at www.bge.com/outages
- View bill by signing into My Account at www.bge.com/myaccount
- Start, stop or move service at www.bge.com/moving
- Register for outage, payment, billing alerts and more at www.bge.com/alerts
- Make payment arrangements at bge.com/paymentarrangements
- Contact us at https://bge.custhelp.com/app/ContactUs
From the BGE mobile app, customers can view and pay their bill, report electric outages, and register for alerts. For more information, visit www.bge.com/app.
As always, our Customer Care team is available by phone from 7 a.m. to 7 p.m., Monday through Friday, to help customers with business requests that cannot be completed online.
- For electric outages and emergencies, call 1-877-778-2222
- For gas odors and emergencies, call, 1-877-778-7798
- For payment arrangements and credit issues, call 1-800-685-0123
- Hearing and speech impaired customers should call 1-800-735-2258