It’s 7:00 pm, you walk in your front door after a long workday, flip the light switch on, open the fridge, and start thinking about dinner. It’s a bit chilly in your apartment, so you adjust the temperature; the seasons are changing. You catch up on the day’s news, while you warm a pot of soup for the family on your gas range and crisp up some garlic bread in the oven.
Later, you’ll read to your kids before shutting off the lights -and in the morning the first thing you’ll do is turn them back on again. These simple actions are automatic; you don’t have to think about the energy behind the switches.
You can rely on your lights going on because folks behind the scenes are ensuring the safety and reliability of your gas and electric service. BGE employees may not be in your home, making sure everything works, but our gas and electric control room workers do exactly that from their offices. They are BGE’s hidden heroes!
Gas control room workers are mission-critical operators who use Supervisory Control and Data Acquisition (SCADA) to monitor pressure and communicate with the field around the clock to keep safety a top priority for BGE’s more than 700,000 gas customers. In the electric control room, teams are in constant contact to help technicians safely make repairs, upgrades, and changes to the system, while maintaining reliable service to customers.
When big storms do happen, and they do, control rooms become storm preparedness and emergency management hubs, putting the community first and ensuring power is restored as quickly, efficiently -and most of all, safely -as possible.
Under blue skies or storm clouds, cold snaps or heat waves, BGE control room workers are on the job, 24/7/365.
