“During these unprecedented times, we know how much you are relying on BGE to provide continued electric and natural gas service.”
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In the video message below, BGE CEO Carim Khouzami highlights the company’s commitment to helping every customer through this difficult time.
“We have a great responsibility to our neighbors and our communities,” says Khouzami. “We are taking the appropriate measures to keep the lights on and the natural gas flowing, and ensuring our employees, contractors, and customers are safe.”
BGE is taking a number of steps to support customers during the COVID-19 pandemic, including suspending service disconnections and waiving new late payment fees for BGE residential customers through at least September 1, November 15th,, 2020. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options.
More information is available at bge.com/coronavirus.
“We’ll continue to work through this together,” says Khouzami. “Stay well.”