BGE Carim Khouzami

Supporting our community during COVID-19: A message from BGE CEO Carim Khouzami

“During these unprecedented times, we know how much you are relying on BGE to provide continued electric and natural gas service.”

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Customer Care
For complete and updated information on what BGE is doing to help customers during COVID-19, please visit

In the video message below, BGE CEO Carim Khouzami highlights the company’s commitment to helping every customer through this difficult time.

“We have a great responsibility to our neighbors and our communities,” says Khouzami. “We are taking the appropriate measures to keep the lights on and the natural gas flowing, and ensuring our employees, contractors, and customers are safe.”

BGE is taking a number of steps to support customers during the COVID-19 pandemic, including suspending service disconnections and waiving new late payment fees for BGE residential customers through at least September 1, November 15th,, 2020. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options.

More information is available at

“We’ll continue to work through this together,” says Khouzami. “Stay well.”